Transavia Missed Connection Compensation

Transavia missed connection compensation.

How much can you claim? What happens if you miss your flight?

If experience a missed connection with Transavia, you may be entitled to compensation. The amount you can claim varies the distance of your journey. It’s important to note that factors like nationality, ticket price, and travel insurance coverage do not affect your eligibility for compensation. Transavia must adhere to specific EU regulations and is obligated to pay compensation if it is due.

You have the option to file a claim independently or seek assistance from professionals.

1. Connecting Flights With Transavia

A connecting flight involves taking multiple flights with at least one layover at an intermediate airport to reach your final destination. Passengers choose connecting flights when direct flights are unavailable or more expensive. There are two types of connecting flights: airline-protected transfers and self-transfer flights.

Despite being a low-cost airline, Transavia offers protected connecting flights, known as Transavia Smart Connect. This service provides coverage in case of missed connections due to delays or cancellations of any of your flight legs.

However, connecting flights with Transavia differ from those of traditional airlines. While Transavia provides coverage in the event of a missed connection, your checked baggage will not be automatically transferred to your final destination. Additionally, you will need to check in separately for each leg of your flight.

But if you miss your connecting flight, Transavia will provide assistance and book you on another flight free of charge.

1.1 Self-Transfer Flight vs Connecting Flight With Transavia

You have two options for booking your journey with Transavia. You can either book a connecting flight or opt for a self-transfer, which involves booking multiple flight legs separately. These flight legs can be operated by Transavia alone or by multiple airlines, such as Transavia + Ryanair or Transavia + American Airlines, and so on.

A connecting flight refers to booking the entire journey with multiple flights under a single booking reference number. In the “Manage My Booking” section, you can view all the flights associated with your booking reference number.

On the other hand, a self-transfer flight with Transavia consists of multiple flights, each with its own unique booking reference number. To view the entire journey, you will need to log into the “Manage My Booking” section multiple times, using the specific booking reference number for each flight leg.

It’s important to note that self transfers are not protected by airline policies, unlike connecting flights.

1.2 Missing a Transavia Connecting Flight

If your Transavia flight is delayed or cancelled last-minute, you might be concerned about missing a connecting flight. No need to worry though, Transavia will rebook you on another flight free of charge. In addition to that, you have a right to care. In certain cases, you are entitled to Transavia missed connection compensation. More on that below.

However, if you have a self-transfer flight with separately booked flights (even if all of these flights are with the same airline), the responsibility for the connection or transfer falls on you. In the event of a missed connection, you will need to arrange and pay for a new flight, book a hotel, and make new travel arrangements on your own. Nevertheless, you may be eligible for flight delay or cancellation compensation for the disrupted flight.

Read more:

• Transavia flight delay compensation;
• Transavia flight cancellation compensation.

2. EU Missed Flight Connection Compensation

If you miss your connecting flight with Transavia, you might be eligible for Transavia missed connection compensation.

Transavia must adhere to specific EU regulations, and provide compensation if you arrive at your final destination 3+ hours later, and if it was due to the fault of the airline.

2.1 Missed Connecting Flight Due to Delay: Compensation 

You arrived at your destination 3 or more hours later, and it was the fault of the airline.

According to the Regulation (EC) No 261/2004, you may be eligible for compensation.

These laws apply to all Transavia flights within, to, and from Europe, as Transavia is a European airline. It’s important to note that there is no specific “Transavia missed connection compensation” category, as it falls under the same category as Transavia flight delay compensation.

In summary, you can claim this compensation if:

• It’s the fault of Transavia;
• Your arrival at the final destination is delayed by 3+ hours compared to the original schedule;
• The flight is to/from Europe.

The same principles apply to Transavia connecting flights. It’s important to note that your final destination is the ultimate point of arrival, not any of the layover airports.

Let’s consider an example. You have a connecting flight Paris – New York, with a stop in London. Your final destination is New York. London is only a stop, and it’s called a layover. If you have made it to New York 3 or more hours later due to the fault of the airline, you will be entitled to compensation for missed connection flight for the whole “Paris – New York” journey.

Don’t forget to file a compensation claim!

By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.

2.2 Missing a Connecting Flight Due to Cancellation

If one of your flights is canceled and you miss your connecting flight, resulting in a delay of 3 hours or more upon arrival at your final destination, you may be eligible for compensation from Transavia.

This applies if the airline is at fault. The compensation amount, which can be up to €600, is determined based on the distance of your flight.

In summary, you have the opportunity to receive compensation if:

• Your previous flight is cancelled (or delayed) due to the fault of the airline;
• You reach your destination 3+ hours late;
• The flight is to/from Europe.

If you have made separate flight bookings for your journey (known as self-transfer), the mentioned regulations do not apply. In such cases, if one of your flights is canceled or delayed, you will not be eligible for compensation for the other flight. Even if all of your flight legs are with the same airline.

For instance, if you have booked a flight with Transavia and another with Wizz Air, and Transavia cancels their flight, you may be entitled to compensation for the canceled Transavia flight. However, please note that Transavia is not responsible for your Wizz Air flight, and they will not offer any assistance if you miss it.

It’s important to keep this in mind while making separate flight bookings.

Want to claim compensation? Make sure you file a compensation claim!

By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.

3. Extraordinary Circumstances

These are circumstances that are beyond the control of Transavia.

In cases of extraordinary circumstances, such as severe weather conditions or a pandemic, compensation is not applicable as these events are beyond the control of the airline.

To avoid incorrect information from the airline, it is advised to verify details from the airline and consider seeking assistance from a flight compensation company if needed. Technical issues with the aircraft are typically the responsibility of the airline and not considered exceptional circumstances.

4. Right to Care

You have a right to care, no matter the reason for delay or cancellation.

If you experience flight disruptions with Transavia, you have rights under EU Regulation 261/2004. Transavia is obligated to provide you with alternative flights and offer assistance if your waiting time exceeds three hours. This includes free meals, drinks, phone calls, and even hotel accommodation for overnight delays.

• After 3 hours of waiting Transavia must offer you free meals and drinks in a reasonable relation to the waiting time, plus two free phone calls, e-mails or faxes.
• In case of an overnight delay, Transavia must provide a free hotel accommodation (+ free airport transfer).

5. How to Claim Transavia Flight Compensation?

There are two ways of claiming EU flight compensation.

The first option is to directly contact Transavia. You can visit their website and reach out to their customer support center to request compensation for your flight. However, it’s important to note that this process can be time-consuming, and you might need to engage in negotiations with Transavia to receive the compensation you deserve. It can be helpful to provide evidence demonstrating the extent of your delay in reaching your destination.

The second option is simpler: seek legal representation.

By choosing this approach, you’ll have the assistance of legal professionals who will handle all aspects of your claim. Our partners offer such services – see details below.

Read more:

• Your Transavia Compensation Claim Is Rejected. What’s Next?
• Your Transavia Refund Is Taking Forever? Here’s Your Plan of Action

5.1 How Long Does It Take To Receive Compensation?

Receiving compensation from an airline can take a couple of months, and even longer if referral to a national enforcement body or court is necessary. Factors such as prompt acknowledgement and agreement from the airline can expedite the process, while disputes or complex cases may require an extended legal process.

Each case is unique in terms of timing.

6. How Much Can You Claim?

The compensation amount is fixed and range from €250 to €600.

Here is how you can calculate the amount of your Transavia flight compensation:

When your destination is within the EU/UK:

When your destination is outside the EU/UK:

6.1 Transavia Voucher Refund or Cash?

Transavia may provide a voucher instead of cash for flight delays or cancellations, but you have the right to choose monetary compensation. European law mandates that airlines must offer refunds and compensation in cash or bank transfer, not vouchers or coupons, ensuring your rights are protected.

Frequently Asked Questions (FAQ)

EU – Non-EU Flights, Tourists

Transavia Delayed Flight > Missed Connection

Flight Cancellations

Other Situations

Have you ever missed a connection? Was it a connecting flight with Transavia? Share your experience. Do you have any questions about Transavia missed connection compensation policies? Ask in the comments.

Featured photo by Alexandr Podvalny from Pexels