After checking the flight status online, you have discovered that your Transavia flight is delayed. It’s unclear whether you should continue with your original plan to head to the airport or wait at home or your hotel. Flight delays can range from a short 30 minutes to a long 23 hours, possibly leaving you stuck at the airport for the entire day. This raises the question of whether or not you are required to wait at the airport for the full 23 hours until Transavia resolves the situation.
In most cases, the answer is quite simple. Read on to learn more.
Should You Wait or Proceed as Planned?
Your Transavia flight is delayed. What will happen now?
First things first, where are you right now? At your home? Or at the airport?
1. You Are at the Gate, Waiting for Your Flight
If you are waiting at the gate for your flight and receive a delay announcement, you should stay put and continue to wait for further updates on your flight status.
2. You Haven’t Gone Through Airport Security
If you’re at the airport waiting to go through security and you receive a delay announcement, stay where you are and check for any updates on the check-in time before proceeding. If the check-in time is delayed, it’s best to hold off on going through security. Please wait until further notice before proceeding.
Have you already checked in online? Wait anyway. Don’t proceed until check-in starts.
3. You Are at Home or Hotel
First things first, confirm if the check-in time has changed.
To do find this out, contact Transavia or check with the airport information desk.
If the check-in time has been postponed, you can stay at your hotel or home instead of rushing to the airport. However, if the check-in time remains the same, it’s advisable to stick to your original plan and head to the airport as scheduled.
If check-in is delayed — wait at home or hotel.
If check-in is not delayed — go to the airport as planned.
How to Check Transavia Flight Status Online?
How to find out if your Transavia flight is delayed? Check flight status online.
Here are some options to check your flight status online:
- Visit the website of the airport from which your flight is departing.
- Check your airline’s website – transavia.com (in this case).
- Utilize flight trackers like Flightradar24.
It is highly advisable to verify your flight’s status before heading to the airport, especially for early morning flights. Avoid the inconvenience of arriving at the airport at 5 am only to discover that your flight has been delayed or canceled, leading to several hours of waiting. To prevent getting up too early, it’s best to check the status immediately after waking up. Additionally, it’s recommended to recheck the status just before leaving your home or hotel to ensure there are no last-minute changes.
Travelers typically receive information about flight delays through the following means:
- Receiving an SMS or email notifying them of the delay.
- Checking the flight status online.
- Being informed at the airport, or even at the gate.
What If You Are Going to Miss Connecting Flight?
Your Transavia flight is delayed.
Are you worried about missing a connecting flight?
Don’t worry – Transavia will book you on another flight for free.
Even though Transavia is a low-cost airline, the airline offers protected connecting flights (Transavia Smart Connect) that provide coverage in case of missed connections due to delay or cancellation of any of your flight legs. See our guide to Transavia missed connection compensation.
What if you have a self-transfer flight (separately booked flights)? Then the connection/transfer is your responsibility. In case you miss it, you need to arrange and pay for a new flight, book a hotel and make new travel arrangements on your own. However, you may be entitled to a flight delay or flight cancellation compensation for the flight that has been disrupted.
Right to Care at the Airport
Passengers facing flight delays, cancellations, or denied boarding have a right to care.
- For relatively short delays lasting 3 hours or more during the daytime, Transavia is obligated to offer complimentary food and drinks, along with two communication options (such as phone calls, emails, or faxes), typically facilitated through provided coupons.
- In case of an overnight delay, Transavia must provide free hotel accommodation, transportation to and from the airport, as well as one or two meals at no expense to the passenger.
If you find yourself without any of these entitled benefits, do not hesitate to contact Transavia for necessary assistance. Remember – you have a right to care if your flight is disrupted. Even if it is disrupted due to bad weather or other extraordinary circumstances.
Could You Be Entitled to Transavia Flight Delay Compensation?
Absolutely, you might be eligible for Transavia flight delay compensation.
If your flight is postponed for over three hours, or it has been cancelled without at least a 14-day notice, you could qualify for compensation up to 600 euros under EU law, unless the delay or cancellation was caused by extraordinary circumstances.
This right holds irrespective of your ticket cost or nationality.
Remember to retain your boarding pass and all other travel documents as they might be needed while claiming compensation. If you find the process challenging, there are services that can guide you through your compensation claim against Transavia – our partners provide such services, and you can use the compensation claim form on our website to initiate a claim.
Can You Receive Flight Delay Compensation in Case of a Transavia Strike?
If your Transavia flight is delayed or cancelled due to a strike, the compensation eligibility depends on who initiated the strike – whether it was Transavia staff or an external entity.
Generally, if the strike is started by airport personnel, air traffic control, or if it’s a labor strike not directly involving Transavia, you won’t qualify for compensation. This is deemed an extraordinary circumstance, and airlines are not usually held responsible.
However, when the strike involves Transavia’s own personnel, the airline will likely have to compensate the passengers. Always scrutinize the specific circumstances around your delay or cancellation and verify the information provided by the airline.
Read more: Transavia Strike Compensation
Can You Get Delay Compensation in Case of Technical Problems with the Airplane?
Yes, if your Transavia flight is delayed due to technical glitches with the aircraft, you might qualify for flight delay compensation.
Generally, these issues are not deemed extraordinary circumstances.
However, there could be exceptions in certain situations, such as if the technical problems arose from hidden manufacturing defects.
What is your experience with Transavia flight delays? Have you ever experienced a flight delay with Transavia? How did the airline resolve the situation?
Featured photo by Ketut Subiyanto from Pexels