Wondering if you qualify for a Transavia refund for cancellation?
Let’s delve into the applicable rules. The guidelines that govern these situations are outlined in European Regulation (EC) No 261/2004. This regulation explicitly lays out the obligations of airlines when canceling flights and provides passengers with specific rights and entitlements. By adhering to these rules, European airlines, including Transavia, ensure fair treatment and compensation/refund for affected passengers in the event of flight cancellations.
Transavia Refund For Cancellation
To determine what you are entitled to from Transavia for a cancelled flight, it’s important to know when was your flight cancelled?
There are two possible scenarios.
Scenario 1: Flight Is Cancelled Less Than 2 Weeks Before the Trip
You can get: Refund or new flight + compensation (if it’s due to the fault of Transavia).
If Transavia cancels your flight less than 2 weeks before your trip, you have two options: a full refund or a new booking. You can choose whichever option suits you best. If the cancellation was caused by Transavia’s mistake, you may be eligible for flight cancellation compensation.
Flights cancelled 2 weeks or less before departure are last-minute cancellations.
Keep in mind that the refund and compensation must be sent to your bank account.
Check your compensation online!
Read more: Transavia flight cancellation compensation
Scenario 2: Flight Is Cancelled More Than 2 Weeks Before the Trip
You can get: Refund or new flight to your destination.
If your flight is cancelled more than 2 weeks before your scheduled departure, you have two options: you can receive a Transavia refund for cancellation or choose a new flight to your destination for free. It’s important to note that in this case, you are not entitled to compensation.
However, you have the right to choose either a refund or a new flight – whichever works best for you. You can’t choose both.
Keep in mind that you should receive your refunded amount from Transavia within 7 days of requesting the refund.
What If You Miss a Connecting Flight Due to Cancellation?
Are you worried about missing a connecting flight?
Don’t worry – Transavia will book you on another flight for free.
Even though Transavia is a low-cost airline, they offer protected connecting flights (Transavia Smart Connect) that provide coverage in case of missed connections due to delay or cancellation of any of your flight legs.
See our guide to Transavia missed connection compensation.
Transavia Cancelled Flight Refund: FAQ
1. If My Flight Is Cancelled, Can I Get a Refund?
If you are flying with Transavia, then yes.
If your Transavia flight is cancelled, you can receive a full refund instead of rebooking.
If Transavia cancels your flight less than 14 days before your trip due to their fault, you may also be eligible for flight cancellation compensation. In this case, you can get both – a full refund and flight compensation.
2. Can I Get Both Refund and a New Flight?
No. You cannot choose both options.
You can choose only one – either a Transavia refund for cancellation or a new flight.
3. Transavia Voucher Refund or Cash, Can I Get Money?
Can I get a refund in cash instead of a voucher from Transavia?
If Transavia offers you a voucher instead of cash refund, you can request to receive the refund in cash or bank transfer instead. Please be aware that European Union regulations (Regulation (EC) No 261/2004) state that airlines must provide compensation and refunds in cash or bank transfer.
If you have already received a voucher, you can ask Transavia to exchange it for a cash refund.
4. Transavia Refusing Refund For Cancellation?
Are you struggling to get a refund from Transavia after they’ve cancelled your flight?
Don’t worry, you have the right to request a refund. You can mention Regulation (EC) No 261/2004, Articles 5 and 8, which state that airlines must refund passengers in specific situations. If Transavia still refuses to cooperate, you can try contacting the national enforcement body in the country where your flight departed from for further assistance.
Read more: Your Transavia Refund Is Taking Forever? Here’s Your Plan of Action
5. Can You Get Both Compensation and Refund?
Yes, it is possible in certain situations.
If Transavia cancels your flight less than 14 days prior to departure due to their mistake, you are eligible for both a Transavia refund for cancellation and flight compensation. It is important to note that the refund and compensation must be deposited into your bank account and not given to you as vouchers. If you have already obtained a voucher or coupon from Transavia, you can exchange it for a cash refund through contacting Transavia.
Additionally, you are entitled to receive assistance in all circumstances. Lear more about it in our article about your right to care.
6. What Is the Exact Amount of the Refund?
The full amount of the refund will be provided.
If you paid €500 for your flight, you will receive a refund of €500 which will be transferred to your bank account. Please note that the refund cannot be issued in the form of vouchers.
7. What If Transavia Cancels Your Flight Less than 14 Days Before The Scheduled Departure?
Transavia, like for example Lufthansa, abides by the European Regulation (EC) No 261/2004, which mandates airlines to offer compensation or alternate flight options in the event of last-minute cancellations. If Transavia cancels your flight less than 14 days prior to departure due to their fault, you are eligible for either a refund or a rebooking, and you may also qualify for compensation.
The amount of compensation depends on the flight distance and the delay duration.
8. What Happens If I Cancel a Transavia Flight?
In cases where you choose to cancel a Transavia flight, the refund situation will largely depend on the terms and conditions associated with your ticket type.
Transavia offers different fare options with varying degrees of flexibility. It’s important to review these conditions before booking. It’s noteworthy that in some cases, Transavia may not offer a refund if you cancel your flight.
Travel insurance can be a good option to cover unforeseen circumstances necessitating cancellations.
By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.