Transavia Denied Boarding Compensation

Transavia overbooking compensation / Transavia denied boarding compensation.

How much is flight overbooking compensation? When can you get it?

Overbooking is a very common practice in the aviation industry. To maximize the capacity of the flight, often airlines sell more tickets than there are seats. Because there are always no-shows. But what if everyone shows up? Then some, maybe you, have to be denied boarding due to that. Whenever that happens with a Transavia flight, the airline is obliged to pay EU denied boarding compensation.

There are two ways you can claim this compensation.

What Are the Reasons for Being Denied Boarding?

There are various reasons why someone may be denied boarding on a flight.

Some commonly encountered reasons are:

1. Overbooking. Airlines may oversell seats, anticipating that some passengers may not arrive. In the event that all passengers arrive, the airline may need to refuse boarding to some passengers to ensure that everyone is accommodated on the flight.
2. Security reasons. Passengers who pose security threats or are on no-fly lists will not be allowed to board the flight in the interest of ensuring the safety of all passengers.
3. Travel documents. If a passenger does not possess the necessary travel documents, including a valid passport, or required visas, they may not be allowed to board the flight.
4. Late arrival. Passengers arrive late at the gate and miss the boarding time, they may not be allowed to board the flight as airlines must stick to their scheduled departure times.
5. Unruly behaviour and intoxication. To ensure a peaceful flight for all, passengers displaying unruly behaviour or those who appear to be too intoxicated to follow safety instructions may be denied boarding.

It’s important to note that in cases of denied boarding due to overbooking, airlines are required to provide denied boarding compensation and alternative arrangements for affected passengers, as mandated by relevant regulations and laws.

This article will focus on situations where passengers are denied boarding due to overbooking, and how EU laws protect passengers in such cases.

1. Transavia Overbooking Compensation: EU Denied Boarding Regulations

Have you been denied boarding by Transavia? 

What are your rights? In which cases can you get Transavia denied boarding compensation? When it comes to denied boarding due to overbooking, you are protected under the EU law.

If you’re flying to or from Europe with Transavia, and you are denied boarding due to overbooking — you are entitled to flight overbooking compensation (EU denied boarding compensation) up to €600. Because it’s the airlines fault you have been denied boarding. And if it’s the airline’s fault, you can get compensation.

Keep in mind that this only applies to overbookings.

You won’t be entitled to compensation if you are denied boarding due to visa issues or expired (or about to expire) passport. Or if you voluntarily give up your seat.

Read more: Regulation (EC) No 261/2004; Regulation UK261

By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.

1.1 Voluntary Denied Boarding

What is voluntary denied boarding?

Yes, there are different types of denied boarding. 

When a flight is overbooked, an airline will look for volunteers to give up their seats and travel later, on another flight. A volunteer is given a new ticket, free meals, instant compensation in form of vouchers or cash, and, in the event of overnight wait, a free hotel stay. 

The thing is, you don’t have to agree to an offer like this. But if you do, it’s called voluntary boarding denial.

And if you are denied boarding voluntarily, you can’t get compensation.

You aren’t entitled to denied boarding compensation from Transavia.

1.2 Involuntary Denied Boarding

There are situations when passengers don’t have a choice.

There are no volunteers. Or there are not enough volunteers. In this case, the airline will bump passengers from the plane involuntarily. If you are among these passengers, you are entitled to compensation from Transavia. Just because you were denied boarding involuntarily. You weren’t asked if you agree to it.

What happens in case of involuntary denied boarding?

• The airline must give you a choice between a new flight and a full refund;
• In addition to that, you are entitled to receive care from the airline*;
• Also you are entitled to Transavia denied boarding compensation of up to €600 per passenger. 

* Transavia must offer you free meals and drinks in a reasonable relation to the waiting time, two free phone calls, e-mails or faxes. If you have to wait overnight, Transavia must provide you with free accommodation and free transfer from and to the airport.

1.3 Right to Care

All passengers travelling with Transavia have a right to care.

If you were denied boarding to overbooking, you have a right to care. Even if you were denied boarding voluntarily. You can’t get compensation in case of voluntary denied boarding, but you have still a right to receive care from Transavia. 

What does this mean for you as a passenger? If you have to wait at the airport for a new flight, the airline has to offer you certain services for free. The airline must offer you free meals and drinks in a reasonable relation to the waiting time, two free phone calls, e-mails or faxes. If you have to wait overnight, you must be provided with a free hotel stay and free transfer.

It applies to all situations when you have to wait for 3 or more hours extra.

Including flight delays and cancellations, as well as flight disruptions caused by extraordinary circumstances.

Contact the airline if you haven’t been offered anything.

2. How to Claim Transavia Flight Compensation? How to Claim Flight Overbooking Compensation?

You can claim Transavia denied boarding compensation yourself.

The other option is to work with professionals.

Claiming compensation from Transavia yourself. Contact Transavia customer support center using the contact form on their website. Request flight overbooking compensation from Transavia. Refer to the above mentioned EU Flight Compensation regulation (EC) No 261/2004. Don’t agree to any airline coupons or vouchers. Accept only bank transfer. Keep in mind that it might take months until you receive denied boarding compensation Transavia owes you.

You can also take the easiest path — legal representation.

Register your Transavia compensation claim with the help of a flight compensation company. In this case, all you have to do is to fill in the compensation claim form, and the rest will be done by a flight compensation company. Our partners offer such services.

Read more:

• How to Claim Transavia Compensation?
• Transavia Missed Connection Compensation
• Your Transavia Compensation Claim Is Rejected. What’s Next?

2.1 How Long Does It Take?

Every case is different.

If the airline cooperates, and everything goes smoothly, the process could take about 2-3 months. But if the airline wrongly refuses your claim, it will be necessary to take your case to a national enforcement body or court. It will take more time in this case.

That’s one of the reasons why many people choose to work with flight compensation companies. Not that this process is very difficult, just time-consuming and tiring. Especially if you haven’t done this before. It will take some time for you just to figure it out.

3. How Much Can You Claim?

In the EU, the compensation amounts are fixed.

In most situations they range from €250 to €600.

Here is how you can calculate Transavia compensation yourself:

When your destination is within the EU/UK:

When your destination is outside the EU/UK:

This is also the amount you should be demanding, if you are claiming flight compensation yourself. Transavia may offer you a smaller compensation. But you don’t have to agree to anything less than you are entitled to. The compensation amounts are regulated by the European Union.

There’s one exception. When the flight distance is 3500+ kilometres and you reach your destination 3 to 4 hours later than planned, you are entitled only to 50% of the compensation amount (that means €300, not €600).

3.1 Transavia Voucher Code, Discounts or Cash?

According to the law, compensations have to be paid in cash or by bank transfer.

However, airlines do not always obey the law. They take advantage of people’s lack of knowledge and offer their customers coupons instead of money. Have you been offered Transavia voucher refund or voucher compensation? You don’t have to accept the vouchers. Ask for money instead. 

All airline compensations and refunds in the EU have to be paid in cash or by bank transfer.

Transavia Denied Boarding Compensation: FAQ

Problems With Visa or Passport

EU – Non-EU Flights, Tourists

Other Situations

What is your experience? Have you ever received Transavia overbooking compensation? Do you still have questions about Transavia compensation claim procedures and policies? Ask in the comments.